Recent Posts

SERVPRO: Best Customer Service

2/25/2022 (Permalink)

Why choose SERVPRO of Victorville/Adelanto/Victor Valley? Customer service is one of highest priorities! During a fire and/or water loss can be devastating to people. We’re here to make sure that your taken care of and remediate your home quickly as possible, but also addressing any fears or concerns of any matter. Our professional production techs will inform you on any service we perform to insure all the confidence in our skill and ability! Give us a call today and we can return your call within the first hour the call was made. Then our techs can be onsite within 4 hours of the first phone call. Once our techs have completed our initial inspection, then we can determine the correct plan on how to remediate all issues. Give us a call today!

Smoke or soot damage in your home or commercial building?

2/25/2022 (Permalink)

Have you had a fire occur in your home or commercial building that caused either smoke or soot damage to your home? Call SERVPRO of Victorville/Adelanto/Victor Valley today! We have the technology to determine to full extent of all damages done, even some not seen by the naked eye. Is there an odor that is lingering after the loss occurred? SERVPRO has the state-of-the-art tech and cleaning products to restore your home or commercial building to what it once was. Including the best of the best deodorizers and foggers. Give us a call and we can answer your back within 1 hour of the call and be onsite within 4 hours. We can give you and your family immediate assistance as quickly as possible to get you and yours back into your home!

Was your commercial business seriously affected by a water loss?

2/25/2022 (Permalink)

Sometimes a water loss in your commercial building can tragically end or stall your business. What would you do if you experienced a water loss at your business? Simple, call SERVPRO of Victorville/Adelanto/Victor Valley today! Time can be a huge factor in remediating a water loss. The sooner services are scheduled, the quicker we can determine the issue and stop any further damages from occurring. We will call you back within one hour of calling and 4 hours to being onsite for the initial inspection. Our professional techs will inspect your building and determine the cause of loss and actions on how to correct and remediate your commercial building. Here at SERVPRO of Victorville/Adelanto/Victor Valley, we can help you! Call us today! 

What is this specific piece of equipment in my home?

2/25/2022 (Permalink)

What is this specific piece of equipment in my home? - Why

Are you in the middle of water damage restoration with SERVPRO of Victorville/Adelanto/Victor Valley or any SERVPRO franchise? We use only the state-of-the-art equipment to remediate your home. Wondering what Air Movers are? Air Movers are a tool that we use to dry out affected materials that have moisture. It is the high-velocity air flow helps with faster drying times. Our professional techs place these pieces of equipment(including a dehu(s) for drying out wet affected materials. During those visits our techs may move air movers to secure better air flow to the materials that are still wet. And with faster drying times, this also helps prevention of mold growth.

Drying Phase in Home: Should I shut off the air movers?

4/5/2021 (Permalink)

If you currently are going through a water remediation process and you are not sure if you should turn off the drying equipment. First step is to always consult our Field Tech’s before hand. Our state-of-the-art Air Mover machines are there to assist in the drying affected areas in your home. Some customers may get bothered by some noise coming from the Air Movers, but we urge you not to turn off the equipment. Turning off the equipment can prolong or completely stall drying time. Each tech that places Air Movers follows the IICRC guidelines to best remediate your home quick and efficient. As soon as your home is dry, we remove the equipment immediately. 

Do you have any water damage? Call SERVPRO of South San Bernardino City today!

Safety Smoke Alarm Tips

2/19/2021 (Permalink)

Safety Smoke Alarm Tips

Smoke alarms only properly work by maintaining the unit itself. The following tips will assist you on maintaining your unit in your home or business:

  • When the low battery alarm goes off, replace batteries IMMEDIATELY.
  • Replace smoke alarms every 8 -10 years to ensure that they unit is working properly.
  • Test all units monthly.
  • Clean all units at least every 6 months. You can use a small brush to do so.

Here at SERVPRO of Victorville/Adel we assist with any fire damages done to your home or business, but we also would like to make you aware of ways to prevent fires from also starting or harming anyone in your home or place of work. These life-saving devices are can be easily purchased anywhere and only require a few minutes of maintenance each month.

SERVPRO Fire Pet Safety Tips

2/19/2021 (Permalink)

Here at SERVPRO of South San Bernardino City we not only care about the safety of our customers, but as well for their loving pets!

Below are some helpful tips for your furry friends to help with their safety against fires:

  1. Don’t leave an open flame unattended. Pets are naturally curious so when it comes to open flames like a stove or candles, it’s a sure way for potential disasters.
  2. Secure stove knobs. Be sure to use covers whenever you leave home.
  3. Avoid candles. If you have pets (especially cats), a lit candle can be a fiery temptation.
  4. Secure your fireplace. Sparks can fly out and either harm your beloved pet or if they have a pet bed near by it, it can catch fire.

If you've recently had fire or smoke damage, call SERVPRO of South San Bernardino City today!

We are Cleaning Experts

2/15/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Why Floor Protection?

2/15/2021 (Permalink)

A home in Victorville had a water loss caused by a broken water heater supply line. The home owner reached out to SERVPRO Of Victorville/Adelanto/Victor Valley. We arrived onsite to have an inspection throughout the home. We discovered that that supply line damaged drywall and baseboards in different areas in the home. Demo took place for all areas that were damaged and could not be dried out.  After demo was completed we set our dehu and air movers to dry out remaining moisture. 

In the photo above, the homeowner was worried about tracking from coming in and out of the house. So our expert techs set up floor protection throughout the home. The customer was extremely grateful and happy that her floors were spotless and protected! 

Why SERVPRO?

2/15/2021 (Permalink)

After a sprinkler pipe burst into a home in Pinon Hills, SERVPRO of South San Bernardino City was called out by the home owner. Our techs arrived onsite immediately for an inspection of the home. After a completed inspection we discovered the following materials were affected: carpet, pad, drywall wall, and drywall ceiling. After our techs came into demo damaged materials, we placed our state of the art equipment to dry out the remaining moisture.

During this loss it our professional techs determined for this particular room and situation that containment was needed as shown in the photo above. Our expert techs are here to help every situation so your loss can be remediated in the best and fastest way possible. If services are needed, cal SERVPRO of South San Bernardino City.